Tracking
If you have purchased one of our products through our website, you can check the status of your order at any time with the tracking code that we will provide you by email.
This code will allow you to track your shipment through the transport company's website.
Shipping
Shipping to Spain or the Balearic Islands, the costs are:
Purchases over €150, free shipping.
Purchases under €150, Shipping cost of €4.
Shipping to the Canary Islands, the costs are:
Purchases over €150, shipping free.
Purchases under €150, shipping cost of €14.
Shipping to EU Countries, The costs are:
Purchases over €150, free shipping.
Purchases under €150, shipping cost of €12.
Shipping to the United Kingdom, the costs are:
Purchases over €150, free shipping.
Purchases under €150, cost shipping of €14.
Shipping to countries in the rest of the world, the costs are:
Purchases over 300 €, shipping is free.
Purchases under €300, shipping cost €25.
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All orders are managed and shipped from our headquarters in Barcelona. Taxes and duties that may arise from purchases made from other markets in the European Union are borne by the buyer.
The customer will be responsible for the transportation costs derived from shipping the product for its return.
If the order is returned to origin because the transport company could not deliver the package due to its negligence, we will be responsible for the costs of the first resendment.
In the event that the transport company had operated correctly, we will not be responsible for reshipping and the purchase amount will be refunded but not the shipping costs.
If the return is due to an error on our part, we will send our transportation service to pick it up at the same address as the package.