Tracking

How can I find out where my order is?
If you have purchased one of our products through our website, you can check the status of your order at any time with the tracking code that we will provide you by email. This code will allow you to track your shipment through the transport company's website.

Shipping costs

How much does a shipment cost to my area?

Shipping to Spain or the Balearic Islands, the costs are:

Purchases over €150, free shipping.

Purchases under €150, shipping cost of €4.

Shipping to the Canary Islands, the costs are:

Purchases over €150, shipping free.

Purchases under €150, shipping cost €14.

Shipping to EU countries, The costs are:

Purchases over €150, free shipping.

Purchases under €150, shipping cost €12.

Shipping to the United Kingdom, the costs are:

Purchases over €150, free shipping.

Purchases under €150, cost shipping cost of €14.

Shipping to countries in the rest of the world, the costs are:

Purchases over 200 €, shipping is free.

Purchases under €200, shipping cost of €25.

Note:

All orders are fulfilled and shipped from n our headquarters in Barcelona. Taxes and duties that may arise from purchases made from other markets to the European Union are charged to the buyer.

Shipping costs for returning an item

The customer will be responsible for the transport costs derived from sending the product for its return.

If the order is returned to origin because the transport company could not deliver the package due to negligence of the same, we take charge of the expenses of the first forwarding.

In the event that the transport company had operated correctly, we are not responsible for the forwarding and the amount of the purchase will be refunded but not the of shipping costs.

In the event that the return is due to an error on our part, we will send our transport service to pick it up at the same address where the package was.