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Crash replacement

At Twenty One Cycling we know that nobody likes to fall off their bike, but in cycling, accidents do happen. That's why we offer a crash replacement service to anyone who damages their Twenty One Cycling product on a ride due to a fall.

This service offers a 50% refund of the value of the damaged product for the purchase of another product from the same family.

Products that are not purchased in the brand's official shops or on its website are not eligible for this service, nor are those purchased more than 12 months ago.

The damaged garment must be sent to the Twenty One Cycling offices together with a valid proof of purchase. Once received we will check that everything is in order. If so, you will be sent a discount code to replace the garment.

This code can only be used by the person who purchased the damaged product, as it will be linked to their email and account.

This code does not apply to promotional offers.

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