Replacement by accident
At Twenty One Cycling we know that nobody likes to fall, but in cycling these things happen. That is why at Twenty One Cycling we offer an Accident Replacement service to all those cyclists who during their outings have damaged the product due to a fall.
This service consists of the return of 50% of the value of the damaged product for the purchase of another of the same family.
Products that are not purchased in the brand's official stores or on its website will not be able to benefit from this service, nor will those that are purchased more than 12 months ago.
To proceed with this, the damaged garment must be sent to the Twenty One Cycling offices together with a valid proof of purchase. Once received we will check that everything is correct. If this is the case, a discount code will be sent to you for the replacement of the garment.
This code can only be used by the person who bought the damaged product, since it will be linked to their email and their account.
Code not applicable to promotional products.